Connecting the Controls

VBVoice controls have up to two input nodes on the left-hand side. All controls, with the exception of Onhook and SubEnd, have one or more output nodes on the right-hand side. A call enters the control through an input node and after the control finishes processing, it directs the call-flow through the output node to the next control.

Nodes are graphically connected on the screen to indicate the call-flow either by lines or through named connections. Use a named connection when a graphical connection is not suitable. For example, use this when the connection is an error path outside of the main call-flow or when the call moves to a module on a separate page.

To connect one control to another:
  1. Select an output node.

  2. Drag the mouse to the input node of the control that performs the next voice action.

  3. Release the mouse button. The connection becomes permanent.

Note: Releasing the mouse button on the page instead of over an input node generates a dialog box, prompting you to connect to another module or form.

Learn how to rename, remove, or redirect a permanent connection.